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Selenium Troubleshooting

HostedScan provides detailed error information about failures during playback of Selenium recordings. This guide covers the most common Selenium issues and their solutions.

Playback data​

HostedScan records the full Selenium playback log and a screenshot. Use this information to determine where the playback encountered a problem and what the screen looked like at that time.

Common Selenium issues​

Not recorded in a clean session.​

Many websites have cookie consent or other popups that are shown on the first visit.

Geographic differences​

Some websites render differently or show different consent popups depending on the geography. Currently, all HostedScan playbacks will be run from an IP address in the United States of America.

Unnecessary complexity in the recording​

When the Selenium IDE records the login sequence it may capture mouse movements, mouse clicks, and other actions that are not actually necessary for the login sequence to be replayed. The Selenium IDE may also choose complex selectors to identify elements when more simple alternatives would work. If the initial recording is not playing back as expected, try cleaning it up to be as simple as possible.

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